ISO 9001:2015 Quality Management System – Internal Auditor Training

Overview

ISO 9001:2015 is an internationally recognized Quality Management System (QMS) standard to demonstrate the capability to consistently provide products and services that meet customer and regulatory requirements. The course help organizations train their auditors to meet the requirements of the ISO 9001 Quality Management System’s standard. As this training has been designed to meet the requirements of the ISO 19011:2018, the skills acquired from this course will also homogeneously benefit the organization staffs that are involved in auditing and qualifying suppliers or sub-contractors. Adopted by over half a million organizations worldwide ISO 9001 can be applied to all types of organizations regardless of the size and business they are in. ISO 9001 certified companies are recognized and respected throughout the world for their commitment to quality. This course is conducted by registered lead auditors cum Industry Experts who have accumulated many years of conducting audits on various industries in the region.

Who can benefit?

This course will help you

• Enrich your competence and expertise required to conduct an internal audit for your organization based on Quality Management System (QMS) adhering to the ISO 9001:2015 standard.

Who can attend?

This course is perfect for Management Representatives, ISO 9001 QMS Steering Committee Members, Lead QMS Auditors & Internal QMS Auditors and Personnel responsible for legal requirements updating and ISO 9001 conformance.

Duration: 2 days

Mode of Delivery: Trainer Led Virtual class

Prerequisite: None

Learning Outcome

• Understand the roles and responsibilities of an internal auditor from this ISO 9001 course
• Understand the concept of the process-based quality management system for ISO 9001
• The role of an internal audit in maintaining and improving quality management systems, with reference to the Plan, Do, Check, Act (PDCA) cycle
• Understand and practice role and responsibilities of an auditor in planning, conducting, reporting and following up on an internal quality management system audit based on ISO 9001, and in accordance with ISO 19011
• Acquire the skills to assess an organization’s capability to manage its quality management system
• Able to write factual audit reports

Course Outline

• ISO 9000 Standards series
• Quality Management Principles
• Process Approach including the PDCA Cycle
• ISO 9001:2015 Standard Requirements
• Quality Management System documentation
• Auditing Standard ISO 19011 requirements
• Roles and Responsibilities of Auditor
• Audit Planning
• Checklists, Non-Conformance Reports
• Audit Reporting
• Verification / Audit Records

The training comprises presentations Highly participative and interactive, group discussions, practical exercise, critique sessions, handouts, course templates and case studies to provide hands-on understanding of the process audit approach and its application.